The Document Failed To Load Qlikview
Attempt to open the file via File > Open > Open Without Data . If this succeeds, immediately save the file under a new name and perform a full reload.
This is the #1 cause of this error. QlikView loads the entire data model into RAM.
| Error Code/Text | Likely Cause | Suggested Action | | :--- | :--- | :--- | | | System resource contention, especially low RAM. | Check server memory usage; increase RAM if possible; review document size and complexity. | | Exception -2 | General document corruption or severe I/O error during load. | Restore from backup; try the "Open without data" method. | | Exception -64 | General document loading failure from the server perspective. | Check file permissions and server connectivity. Examine the QlikView Server Event logs for details. | | Exception -xx | A variety of generic errors. | You'll need to find the exact numeric code in your logs and search the Qlik Community for its specific meaning. | | LoadDocument caught exception X | Qlik Engine could not load the document into memory. | Correlate the exception number with its description; enable detailed logging. | | Internal inconsistency, type D | A severe error, often due to a corrupted object within the document, which can force the server to restart. | Isolate the specific document; restore from a backup; engage Qlik Support. | the document failed to load qlikview
This article provides a comprehensive guide to understanding, troubleshooting, and preventing the "The document failed to load" error.
Troubleshooting Guide: How to Fix "The Document Failed to Load" Error in QlikView Attempt to open the file via File > Open > Open Without Data
Set up periodic, scheduled restarts of the QlikView Server services during off-peak hours to flush fragmented RAM cache.
| Environment | Likely Cause | | :--- | :--- | | Desktop only | Corrupt user settings, missing local data source, low local RAM. | | Web only | QlikView Server service issues, Publisher distribution failure, NTFS permissions. | | Both | Corrupt QVW file, broken database connection, fatal script error. | QlikView loads the entire data model into RAM
If you are accessing the document via the AccessPoint (web browser) using the AJAX or IE Plugin client, the failure is often network-related.
The loading animation spins for an extended duration (e.g., exactly 30 or 60 seconds) before displaying the failure error.
If a developer is locked out due to an error in the Section Access script, open QlikView Desktop, navigate to Settings > User Preferences > Security , and ensure Open Access Restricted Documents is configured appropriately. Alternatively, restore the script from your version control system. 4. CAL Exhaustion and Licensing Issues