If you’re still using version 10120 or 10850, you are exposed to :

For Bixolon:

Updating to the is a simple way to future-proof your hardware and ensure your checkout line stays moving. By following the correct installation path and selecting the right paper parameters, you can eliminate 90% of common printing errors.

Point-of-sale (POS) receipt printers are the backbone of retail and hospitality businesses. To keep transactions running smoothly, your hardware requires the most up-to-date software. The release of the POS Series Printer Driver Version 11301 provides critical updates for device compatibility, printing speed, and system stability.

Incorrect Baud Rate (for Serial connections) or wrong printer series chosen during installation.

Select the highest available USB port (e.g., USB001 or USB002 ).

Restart your machine to clear the printer queue. 2. Run the Installer Download the POS_Series_Driver_11.3.0.1.zip file. Extract the contents.