. You will need your old password to perform this "new" password update. Forgotten Password Recovery
[ Motherboard View ] +--------------------------+ | [CMOS Battery] | | ( O ) | | | | [TP1/TP2] | | o o <- Jumper/ | | [G1 pins] Tweezers | +--------------------------+
If the default does not work, the password can be reset through the Napco iSeeVideo Dealer Portal . Log in to the dealer account. Select Dealer Registration on the main screen. Click Reset a System User Password .
Also try: user / user , service / service , root / root . napco dvr password reset new
If you are unsure which specific method your NAPCO DVR supports, follow this combined checklist. It covers almost every scenario.
Some NAPCO DVR/NVR systems respond to a blank password when admin is the username. If the password field can be left empty, that often grants immediate access.
Type the temporary password provided by support into the password field to log in. Log in to the dealer account
This tool is model-specific. It will not work if your DVR firmware is more than 2 years old without an update.
If your Napco system is integrated with cloud platforms like , iBridge , or managed by a security dealer, you can bypass the hardware entirely. This is the safest way to reset a password without bricking the firmware.
Some manufacturers (including some NAPCO‑branded OEM units) allow password reset using the device’s . Also try: user / user , service / service , root / root
If the default passwords fail, you must perform a hardware reset. This process requires opening the DVR chassis to short-circuit specific jumper pads on the motherboard, which clears the volatile memory storing your custom administrator password. Step 1: Prep and Safety Unplug the power cable from the back of the DVR.
link. This will trigger an automated email to the address registered on the account. Napco Technical Library Technical Specifications & Defaults Default/Process Default User Password Default Dealer Code Default Username First 3 chars of name + last 4 digits of phone number Hardware Reset