Call between 10:00 AM and 4:00 PM IST to avoid US shift overlaps. The best support is found via their Authorized Service Providers (ASPs) in Noida and Mumbai, which you can ask the helpline to connect you to.
Regularly executing a quick scanner warranty audit ensures your corporate data digitizing pipelines remain secure, efficient, and completely protected against unexpected operational liabilities.
: Visit the official Kodak Alaris Request Service page . Enter your Serial Number (found on the back or bottom of the device) to see if the system recognizes the unit for active service.
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If your warranty has expired, don't trust the local laptop repair shop. Use these Kodak-trained ASPs:
: Visit the Kodak Alaris Support page and select "Request Service." You will be prompted to enter your Serial Number or K-Number to see your support eligibility.
Check the for a printed configuration label. Call between 10:00 AM and 4:00 PM IST
Covers manufacturing defects and technical failures under normal use. Extended Warranty & Service Contracts
Once the manufacturer's warranty has expired, you can opt for Post Warranty Contracts or renew your Maintenance Agreements to ensure continued service and support.
Do not call the US number. Instead, use the India toll-free line. When calling, have your model number and serial number ready. : Visit the official Kodak Alaris Request Service page
Issues arising from non-authorized scanning applications or operating system updates. Best Warranty Practices: How to Protect Your Investment
Replacement of faulty internal electronic or mechanical components. Technical phone support for hardware troubleshooting. What is Not Covered?