Is Not Activated Categorization Is Disabled Fixed [2021]: Kerio Control Web Filter

: Do not use Google's DNS (8.8.8.8) as the primary forwarder for *.zvelo.com .

Verify that the system running Kerio Control has sufficient resources.

Note: If your internet connection is slow, the status will stay “disabled” until the download completes. : Do not use Google's DNS (8

The most common cause is a licensing hiccup. Even if you believe your license is valid, the system needs to verify this with the activation servers.

If Kerio Control fails 10 consecutive DNS check queries within 1 minute, it considers the Web Filter "unreliable" and disables it automatically. support.keriocontrol.gfi.com Fix via SSH cd /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" /etc/boxinit.d/60winroute restart Use code with caution. Copied to clipboard The most common cause is a licensing hiccup

This disables the "Reliability detection" feature that turns off the filter during ISP instability. support.keriocontrol.gfi.com 3. License & Maintenance Expiry The Web Filter is a subscription-based module. If your Software Maintenance has expired, the module may deactivate. License Tile to verify the status.

The error message occurs when the system can no longer reach its update/categorization servers, often due to DNS timeouts or authorization failures . Solution 1: Disable Reliability Detection (Technical Fix) support

This comprehensive guide explains why this error occurs and provides step-by-step solutions to fix it and restore your web filtering capabilities. Understanding the Error

instead of Google's DNS to ensure correct token transfer from internal servers. Renew/Update License:

: Ensure the "Kerio Control Web Filter categories and applications" rule is enabled under Content Filter > Content Rules .