How To Unblock A Prison Call [extra Quality] Jun 2026

Disable "Silence Unknown Callers" in your smartphone settings.

Call your carrier’s fraud or security department (not general customer service).

If your balance is full and your phone settings are clear, the block exists on the provider's side. You must contact their fraud or customer defense department to manually whitelist your number. how to unblock a prison call

Your smartphone might have spam-blocking software or built-in settings that mistake the prison telecom network for a telemarketer. Phase 2: Step-by-Step Solutions to Unblock the Call

Log into your provider's mobile app or website to verify your financial status. You must contact their fraud or customer defense

To unblock a prison call, you must first determine if the block is on your device, with your service provider, or managed by the correctional facility's phone vendor

Log in to your Securus Online account and go to the "Manage Prepaid Account" section. To unblock a prison call, you must first

Contact the service provider (GTL, Securus, etc.) and verify your identity. They may ask for a copy of your phone bill to prove you own the number.

The most direct way to unblock your number is to call (available 24/7) and ask to have the number unblocked. You can also send an email to Customer@icsolutions.com requesting unblocking.