ZESCO has announced plans to upgrade the eZESCO platform to include:
: Aligning workforce skills with modern business objectives. ZESCO Limited Diversifying the Energy Mix: The Shift to Solar
The prefix "e" in represents the digital migration of traditional utility frameworks into web-based platforms, mobile software, and USSD automation. The integration of these services aims to eliminate administrative delays, reduce lines at physical customer care centers, and give consumers direct oversight of their energy consumption. 1. The Official Customer Portals
For decades, the monthly ritual for many Zambian households was a test of endurance. It involved waking up at the crack of dawn, braving the elements, and standing in serpentine queues at a ZESCO customer service center, clutching a worn-out banknote or a utility bill. The goal was simple—buy electricity or query a bill—but the process was often anything but.
Disclaimer: This article is for informational purposes only. Tariffs, URLs, and processes are subject to change by the Zambia Electricity Supply Corporation (ZESCO). For emergencies, dial ZESCO’s national call centre at 4050.
After you complete your payment via any of these methods, you will receive a 20-digit token number. This is your electricity code. Enter this token into your prepaid meter, and the electricity units you purchased will be credited immediately.
Right now, ZESCO is at the forefront of a massive energy transformation in Zambia. The keyword "ezesco zesco zm" may lead you to some of the most exciting developments in the country's energy sector. 2026 is a landmark year for ZESCO, as it pushes forward on several fronts to diversify its energy mix and stabilize the national grid.
: Users can check current load-shedding schedules and receive real-time updates on power rationing via the app or by dialing the USSD code Impact on Service Delivery